• Craft the Perfect Team

     
    POSTED June 18, 2015
     

Changes occur every day in the hospitality industry, but one of the biggest is the high turnover of employees. Much of this can be attributed to the people who make up staff—students, part-time and those who work in seasonal locations. This can make building the perfect team difficult.

Adam Robin, operations director, Cabo Flats—a Mexican chain—has worked in a number of restaurants and has cultivated the ability to mold a perfect team that is dedicated to serving the company.. Below, Robin details four tips to keep in mind during the hiring process.  

  • Find experienced individuals who you have either worked with in the past or have interacted with at their previous place of employment.
  • A dream team is well-balanced and feeds off each other’s strengths. Diversiry your staff and ensure everyone has strong, different skills, which they can teach to others.
  • Candidates should come with their own customer base and loyal following to help increase the success of an organization.
  • Potential employees should be very enthusiastic about helping the company be as successful as possible.  

Supplied by Insider Media Management

After a nationwide search, the Philadelphia Convention and Visitors Bureau (PHLCVB) has named Sheila Alexander-Reid the executive director of PHL Diversity. A business development division of the PHLCVB, PHL Diversity was created in 1987 and was the first multicultural division of a convention and visitors bureau in the country.

 

Over these past two years we’ve all become adept at managing virtual meetings. In 2022, we have a new challenge—hybrid meetings, where some attendees are in the room and others are Zooming in from remote location. In their new book Suddenly Hybrid: Managing the Modern Meeting (Wiley), Emmy-winning broadcaster Karin M. Reed and Joseph A. Allen, Ph.D., a leading expert on workplace meetings, offer a guide to navigating this new normal. We asked the authors about how to encourage a robust exchange of ideas during hybrid meetings.  

 

The perfect holiday gift is beautiful, unique and filled with wonder. Gastro Obscura: A Food Adventurer's Guide is all of these things and more: a travel-lover’s delight with enough offbeat facts about food to spark countless conversations at the next cocktail party or event.