• CRDA Honors Outstanding Customer Service

     
    POSTED May 7, 2015
     
    Photo credit: Courtesy of DO AC

The Casino Reinvestment Development Authority honored 26 individuals last night May, 6 at the 18th Annual Atlantic City Host Awards.

The awards, presented each year during National Travel and Tourism Week, acknowledge and inspire outstanding customer service by tourism, hospitality and retail industry employees who contribute to the success of Atlantic City as a sought-after destination.

John Palmieri, executive director, CRDA, and Miss America Kira Kazantsev, presented the awards to the winners. Each received a package that includes a gold commemorative lighthouse lapel pin—meant to symbolize them being beacons of hospitality—a $250 cash gift card and chocolate kept in a commemorative box. Finalists received a silver lighthouse lapel pin.

Winners were nominated for their enthusiasm, exemplary customer service and ability to improve the overall experience of Atlantic City visitors.  More than 250 people were nominated and selected by a committee made up of educators, along with representative from Stockton University, Atlantic Cape Community College, Fairleigh Dickinson University, The Greater Atlantic City Chamber and Local 54.

Also during the night’s events, the CRDA and the Greater Atlantic City Concierge Association handed out scholarships to students pursuing degrees in hospitality at Atlantic Cape Community College, Richard Stockton College of New Jersey and Fairleigh Dickinson University.

During the event, Palmieri noted:

“Tonight’s Host Award nominees represent the best of the thousands of people who work hard to make this destination special for our visitors. The experience we give our visitors is a large part of making Atlantic City a must-do destination, and you are leading the way.”

MeetAC.com reports that Atlantic city is closing out a successful 2021 convention season, welcoming three events during December. The  Action Expo has returned to the Atlantic City Convention Center for its 18th successful year of bringing together top manufacturers, retailers, reps, gurus and groms in action sports and youth culture For the 2021 trade show, Action Expo is gathering over 300 action sports brands and approximately 600 retail buyers and decision makers.

 

Halloween may be around the corner, but Atlantic City is enjoying an October that’s anything but spooky. After a successful MEDCO Customer Show at the start of the month, the Atlantic City Convention Center is welcoming four events through the remainder of October.

 

On September 1, over 1,500 businesses across the country illuminated their buildings with red lights to draw attention to the devastation that the live events and performance art industries have faced as a result of the COVID-19 pandemic.