After a nationwide search, the Philadelphia Convention and Visitors Bureau (PHLCVB) has named Sheila Alexander-Reid the executive director of PHL Diversity. A business development division of the PHLCVB, PHL Diversity was created in 1987 and was the first multicultural division of a convention and visitors bureau in the country.
These interviews are part of a series that highlights new hires within the industry. Have you recently started a new role or do you know someone who has? Submit your ideas to firstname.lastname@example.org.
Atticus Garant was recently hired as the executive sous chef for Fairmont Chicago, Millennium Park.
In 2014, Philadelphia saw a substantial uptick in the amount of time overseas travelers stayed in the city.
Specifically, these visitors who stayed overnight in the Philadelphia region, increased by 14.2 percent from 2013. Average visitor spend also increased by 10 percent, generating $578 million for the local economy.
Changes occur every day in the hospitality industry, but one of the biggest is the high turnover of employees. Much of this can be attributed to the people who make up staff—students, part-time and those who work in seasonal locations. This can make building the perfect team difficult.