These interviews are part of a series that highlights new hires within the industry. Have you recently started a new role or do you know someone who has? Submit your ideas to firstname.lastname@example.org.
Bess Miller was recently hired as general manager of Denver’s the Curtis—a Double Tree by Hilton.
1. What are you looking forward to the most in your new role as general manager of Denver’s the Curtis—a Double Tree by Hilton?
I am excited to be part of a hotel with such a unique personality and vibe. Every time you turn a corner, you find something that makes you laugh or smile. It takes you back to when it was all about having fun and nothing else much mattered.
2. How do you think past experiences have prepared you for this role?
I have been fortunate to have worked in Denver for some time and have experience with a variety of brands. With different expectations for each brand, it has allowed me to gain perspective and use that to help me be successful going forward.
3. How did you get into the industry?
I met one of the hospitality professors when I was attending Metro State, and he taught me a lot about the industry. I took one of his classes the following semester and subsequently he helped me get a job at a downtown Denver hotels. That experience helped me to realize that hospitality was the industry for me and I changed my major.
4. What are you hoping to achieve in your new role?
I hope to contribute to the ongoing success of the Curtis. I want to ensure that I keep the culture alive and well and continue to evolve the brand.
5. What do you enjoy most about the industry?
I love a challenge. In running a hotel, you always have a lot of balls in the air and there is never a dull moment. I wouldn’t want it any other way.