These interviews are part of a series that highlights new hires within the industry. Have you recently started a new role or do you know someone who has? Submit your ideas to firstname.lastname@example.org.
Sandy Burkett was recently hired as general manager of Kimpton Hotel Monaco Denver.
1. What are you looking forward to the most in your new role as General Manager for Kimpton Hotel Monaco Denver?
The guests, the team and the renovation of the Hotel Monaco; it is the perfect package.
2. How do you think past experiences have prepared you for this role?
I just came from the recent transformation of the Hotel Vintage in Portland—where we repositioned the property growing our YOY revenues 29.5 percent—not only through the renovation but also shifting our targeted markets. My background in Sales has prepared me to be able to see the guest experience through their eyes to ensure that it is exceptional.
3. How did you get into the industry?
I began my career in sales, working with clients in Texas. Then, I worked in Seattle for a majority of my career while I raised my four daughters. Now, after the empty nest flew to Portland, and upon completing that four-year project, I work here in Denver.
4. What are you hoping to achieve in your new role?
Repositioning the property, growing hospitality leaders from the ground up and enjoying Denver. My hobby is motorcycle riding, and I cannot wait to hit the back roads through the Rockies.
5. What do you enjoy most about the industry?
I love this industry, and I love growing our future leaders. What a gift to enjoy a career where we are of service to others. Our job is to ensure people's safety and comfort, to make them happy.
It is the one industry where you can truly grow your career based on your desire, talent and work ethic. There is nothing more exciting than seeing someone grow.