These interviews are part of a series that highlights new hires within the industry. Have you recently started a new role or do you know someone who has? Submit your ideas to firstname.lastname@example.org.
1. What are you looking forward to the most in your new role?
I'm looking forward to being back at the Aloft and Super 8 Hotels. I plan on making positive changes in the workplace for our valued team members who exceed our guests' expectations with every experience. Empowering our team members to really enhance the guest experience at our properties is my top priority.
2. How do you think past experiences have prepared you for this role?
This is round two for me! My previous experience as the general manager at this location a couple of years ago has prepared me to take the reigns here again. I'm excited to be back on the hotel scene.
3. How did you get into the industry?
My first job was at a supermarket, so I've always been interested in food and customer service.
I attended Widener University for Hospitality Management but was always in the kitchen and cooking. Eventually, I worked my way up to culinary and was an executive chef in a Four Points hotel before moving over to the hotel operations side of the business.
4. What are you hoping to achieve in your new role?
I'm looking to bring success to the hotel through increased overall revenue and enhanced guest experiences. More importantly, I want our team members to enjoy coming to work each day.
5. What do you enjoy most about the industry?
I enjoy the people and the fact that every day is a different gem.