These interviews are part of a series that highlights new hires within the industry. Have you recently started a new role or do you know someone who has? Submit your ideas to email@example.com.
1. What are you looking forward to the most in your new role?
I’m lucky in my new role, I get to work with two hotels, and that widens the amount of guests I get to interact with every day, in addition to doubling the amazing teams I get to work with as well. In my career, I’ve found I have a true passion for developing and mentoring those around me, and I love when the team rises to the occasion, fires on all cylinders and especially when showing desired financial results. I think one of the best parts of this job is being able to watch the team grow into their next roles within the company, which is a testament to Kimpton and their investment in their people and desire to help them grow.
2. How do you think past experiences have prepared you for this role?
I feel every challenge my career has presented me with has pushed me to be a more solution driven and positive person. I’ve been lucky to have a really varied experience, and I firmly believe the more experiences you have, the better you lead your team because you’re more adept at managing through downturns, motivating those around you to succeed and knowing how to balance work and personal life, to keep the enthusiasm and the “fun” of the job alive.
3. How did you get into the industry?
I joined the industry out of a mix of enjoying what I was doing and necessity. Straight out of college, I had an office position, and one morning I showed up and all the doors were padlocked, so just like that, I was out of a job! Instead of taking another office role, I went to bartending school and found I really enjoyed bartending and was talented at it. So my true start in hospitality was in food and beverage as a bartender, where I worked my way up to a manager position and eventually transitioned out of free standing into hotels and never looked back.
4. What are you hoping to achieve in your new role?
I’m of course hoping to achieve success in my role, but I’m really looking forward to the opportunities working at beautiful boutique properties in Washington D.C. present. Both Kimpton George Hotel and Kimpton Hotel Monaco Washington D.C. have unbeatable locations, they’re walkable to D.C. institutions like the Capitol Building, National Portrait Gallery, Verizon Center and National Mall. This means our clients and potential guests could be up to just about anything in the city from lobbying to sightseeing to a quick business trip. I look forward to maintaining and creating new relationships with them while growing and mentoring my teams. My ultimate goal is to surpass the goals and expectations set for us as a team by working together.
5. What do you enjoy most about the industry?
The industry has certainly changed over the years, but what keeps me coming back day after day is the fact that I can say with certainty, I’m never going to have the same day twice. Every day is full of different experiences and challenges, and I find that so exciting. I also love the moments I get to step back and watch as the team grows, especially when I’m able to promote members of my teams to their next step.