Hiring temporary wait staff for events can be a great way to fulfill your service needs and working with an agency can make the process easier, but there are some things to consider. Linda DeMartino, owner of Waiters Are Us in Glenwood, shared some expertise on the topic.

NJM+E: What are the benefits of hiring temporary staff?
LD: If you hire someone you have them work a certain number of hours per week. Usually, we come in every once in a while, maybe once a month or every few weeks for a couple of days here and there. This way they don’t have to worry about benefits, and they don’t have to worry about what happens if someone can’t show up or worry about people who cancel at the last minute.

NJM+E: What are companies looking for when they hire a staffing agency?
LD:
They’re looking for a professional staff that will come in and do the work. They’re looking for people that have experience in the business for a while and they usually have some kind of preference on uniform.

NJM+E: Is there communication between you and the client leading up to the event?
LD:
Usually I get a text or email saying, “I need one person at 4:30 at this place. And please confirm.” That’s it, and I’ll send back, “Cathy is coming tomorrow at 4:30.”

NJM+E: Is someone available to them the day of the event if there’s a problem?
LD:
I have my cell phone with me 24/7. You have to be available by phone. Usually they contact me by text or email. If you get a phone call, then it’s dire.

NJM+E: What do people need to be careful of when hiring temporary staff?
LD:
Some people want employees who speak English, so they need to make that clear. Employees not showing up in the same uniform is another concern. This is a business that shifts a lot, people move on and you’re always rehiring. Sometimes clients want the same people, so it’s good to have a group of people working with them in case one of them leaves. partypersonnel.com

The times they are a-changing, and that has never been truer than when it comes to selecting an A/V partner and deciding whether the in- house A/V vendor or an outside third-party provider is the right partner for you. Due to advancements in technology, lighting and other A/V equipment that has come down in price, planners are now finding op- portunities to use previously out of budget technology with a much more palatable price tag. 

 

Retreats and off-site meetings present wonderful opportunities for groups to collaborate, strategize and build relationships away from their normal office environments. With proper planning, these sessions can be highly effective and even pivotal in setting a new direction. However, off-sites may present some unforeseen challenges that can quickly deflate the energy in the room if not anticipated and addressed in advance.

 

No matter the scope or size of an event, it’s best to have some sort of common thread that ties everything together. This can be accomplished using décor, lighting, food, floral and even music.
 
It’s when you don’t have a cohesive look that the attendee experience can feel disjointed and not provide the outcomes you set out to achieve.